Returns & Exchanges
At Pull The Plug Patches, we want you to be fully satisfied with your battle vest gear. If your item is defective or doesn't meet your expectations, you can return it within 30 days of delivery provided it is in its original, unsewn condition.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you need to return or exchange the item.
Pack Your Items
Ensure the patches or apparel are securely packed in their original packaging to prevent damage during transit.
Ship It Back
Affix the provided return label or ship the package to our designated warehouse address using a trackable shipping method.
Receive Refund or Replacement
Once we inspect the returned goods, we will process your full refund or ship out your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing